Multiscreening and advertising effectiveness
In this project, we examined how the use of multiple screens simultaneously (e.g., TV + smartphone or laptop) could affect information processing and advertising effectiveness. We started with a literature review in which we conceptualized multiscreening [published as a book chapter]. After that we did a secondary data analysis on diary data of a representative sample of the Dutch population in which the participants (n = 2,399) filled out a media diary for seven consecutive days. The majority of the studies conducted for this project, however, consist of experiments in which we examine the effect of using multiple screens at the same time on advertising outcomes, such as (brand) memory and attitudes.
*A bibliometric study published in 2021 identified me as the no. 1 contributing author to the media multitasking literature.
Overall, we find that multiscreening is ingrained into people’s daily lives and it impacts the way people process media content. Moreover, it shows that media messages never stand alone; the way a message is processed can be influenced by the use of additional screens and even media content that is shown on these additional screens (e.g., whether tasks are related or not). Finally, we find that multiscreening is not only detrimental to information processing and advertising effectiveness, but there are some things media content developers can do to facilitate this process. For example, (visual) attention is an important factor in processing media messages while multiscreening.
Studying Media Multitasking
Want to conduct a media multitasking/multiscreening study yourself (or your student) or reviewing a media multitasking manuscript for a journal or conference paper?
Read the following article first:
Segijn, C. M., Xiong, S., & Duff, B. R. L. (2018). Manipulating and Measuring Media Multitasking: Implications of Previous Research and Guidelines for Future Research. Communication Methods and Measures. doi: 10.1080/19312458.2018.1555797.
For inspiration and a future research agenda read:
Duff, B. R. L & Segijn, C. M. (2019). Advertising in a media multitasking era: Considerations and future directions. Journal of Advertising, 48 (1), pp. 27-37. doi: 10.1080/00913367.2019.1585306
Segijn, C. M. & Eisend, M. (2019). A meta-analysis into multiscreening and advertising effectiveness: Direct effects, moderators, and underlying mechanisms. Journal of Advertising. doi: 10.1080/00913367.2019.1604009
Segijn, C. M., Voorveld, H. A. M., & Smit, E. G. (2017). How related multiscreening could positively affect advertising outcomes. Journal of Advertising, 46(4), 455-472. doi: 10.1080/00913367.2017.1372233
Segijn, C. M., Voorveld, H. A. M., Vandeberg, L., & Smit, E. G. (2017). The battle of the screens: Unraveling attention allocation and memory effects when multiscreening. Human Communication Research, 43(2), 295-314. doi: 10.1111/hcre.12106
Segijn, C. M., Voorveld, H. A. M., & Smit, E. G. (2016). The underlying mechanisms of multiscreening effects. Journal of Advertising, 45(4), 391-402. doi: 10.1080/00913367.2016.1172386
For an overview article in Dutch click here.
Awards & Nominations
Click here for a list of all honors & awards
- John E. Hunter Meta-Analysis Award, Information Systems, International Communication Association
- Biennial Best Dissertation Award (2019), Mobile Communication Interest Group, ICA
- Annie Lang Dissertation Award 2017 (2018), International Communication Association
- ASCoR Baschwitz Article of the Year Award for Young Researchers (2018), Amsterdam School of Communication Research
- ASCoR Baschwitz Article of the Year Award for Young Researchers (2017), Amsterdam School of Communication Research
- Promising student paper award (2016), International Communication Association
- Best student conference paper award (2016), American Academy of Advertising
- Best student conference paper award (2015), American Academy of Advertising
- Runner-up Article of the Year 2019 (2020), Journal of Advertising
- Article of the year 2017 (2018), Journal of Advertising
- Top (top 5) paper (2017), European Advertising Academy
- Top (top 5) student paper (2016), European Advertising Academy